ZVGREEN WEBSITE PRIVACY STATEMENT

This privacy notice explains how ZVGREEN collects and uses personal data from visitors to its web and mobile sites that link directly to this notice (collectively “Sites”).

ACTIVELY SUBMITTED DATA

If you call us, send us an email, or fill out a form on one of our Sites, we use the information you provide to respond to your request or to otherwise communicate with you or assist you. If you make purchases through our Sites, we may collect data necessary to process your order, such as your shipping address, products ordered, and your contact information.

PASSIVELY PROVIDED DATA

When you access our Sites, depending on your opt-in choices, certain information about your computer or mobile device is shared with us, which may include the activities you perform on our Sites, the type of hardware and software you are using, (such as your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web pages you access. We use this information to better understand the interests of the users of our Sites, to improve our Sites, services, and products.

We do not currently respond to “Do Not Track” signals in browsers as we are trying to provide a customized website experience.

COOKIES

ZVGREEN uses cookies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices.

When you use ZVGREEN websites or online services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn how to modify your cookie settings. Please note that if you delete or choose not to accept certain types of cookies, you may not be able to utilize the features of ZVGREEN Products and Services to their fullest potential. We may use third party cookies as well. For instance, we use Google Analytics to collect and process certain analytics data (Please refer to www.google.com/policies/privacy/partners for additional privacy options, if any). ZVGREEN does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use ZVGREEN Products and Services.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons” (together with cookies, “cookies and similar technologies”). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use ZVGREEN Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

We use different types of cookies as listed below. They help us provide and improve the ZVGREEN Products and Services, such as showing you the most relevant information and your customized webpage. Some or all of the cookies listed may be stored in your browser or devices.

Strictly necessary cookies.These cookies are essential for you to use the ZVGREEN Products and Services, such as the cookies used for carrying out the transmission of a communication, the cookies that record requests for information from the Internet and block web attacks so as to ensure web security, the cookies that are strictly necessary for us to provide information and services that you request. You must accept strictly necessary cookies to be able to use ZVGREEN Products and Services.

Preference cookies.These cookies are also known as “functionality cookies”, these cookies allow us to remember choices you have made when you use ZVGREEN Products and Services, like what language you prefer, what region you are in, or what your username and password are so you can automatically log in. These cookies can help us reallocate work load among our servers and enable our webpages to respond faster.

Marketing cookies.These cookies can track your online activities to help us deliver more relevant advertisements or limit the number of time that the same advertisement is shown to you.

Statistics cookies.These cookies are also known as “performance cookies”, these cookies collect information about how you use ZVGREEN Products and Services, like which webpages you visited and which links you clicked on. These cookies can help us improve user experience with ZVGREEN Products and Services.

Cookies Use when You Use Mobile Devices

Some mobile devices share the same features with computers, such as the support of full-featured browsers. When you are using this type of devices such as smartphones, we use cookies in a similar way to when you are using computers. Other devices may use different technologies, such as local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs) to facilitate aforementioned processes effectuated by cookies.

We may obtain or receive information about your device, our website or other Products and Services. We may also use these technologies to store information on your device. For example, we may receive information about the make and model of your mobile device when you are asking others for help through our website.

Read of Particular Cookies

Browsers will send cookies for a particular domain (such as www.zvgreenpower.com) to the website each time a device with those cookies accesses content from that domain. This means if your device stores cookies for www.zvgreenpower.com, it will send those cookies to ZVGREEN when it accesses a webpage at www.zvgreenpower.com.Cookie Use Without a ZVGREEN Account or After Your Logout

We still use cookies if you do not have a ZVGREEN account or have logged out your account. After your logout, we will use cookies to:

a.identify and terminate accounts in violation of the Terms of Use or ZVGREEN policies;

b.recover your lost account;

c.recognize use of public computers and notify you to reduce your risk of data theft;

d.understand your interaction with our Products and Services, and those of our partners.

If you do not have ZVGREEN account and have visited www.zvgreenpower.com, we will use cookies to protect ZVGREEN Products and Services, and ZVGREEN customers from malicious activities such as denial-of-service attacks and mass creation of fake accounts.

DATA USE AND SHARING

We use the data we collect to provide you with rich, interactive experiences. In particular, we may use data to:

provide the service or carry out the transactions at your request;

improve and develop our products;

personalize your experience;

process job applications you submit through our Sites;

advertise and market to you subject to applicable legal requirements, which may include sending promotional communications, targeting advertising, and presenting you with relevant offers.

We do not sell your personal data.

We may share your personal data with third parties under certain circumstances. We use affiliated and unaffiliated service providers that help us process personal data to deliver services and run our business subject to strict confidentiality agreements. For example, service providers help deliver the following functions:

Service Description

Data Provided

Purpose

Customer Support

Contact data, Inquiry data

To help troubleshoot and support products and services

E-Commerce Functionality

Contact data, Interactions with website

To facilitate sales of our products online

Promotions and Relevant News

Contact data, Cookie data

To provide information and incentives for our products and services

Website performance

Cookie data, Interactions with website

To enable functionality and features while on our websites

Cookie Opt-In Manager

Cookie data

To provide the ability to choose cookies to be allowed on our websites

These companies are required to abide by our data protection and security requirements and are not allowed to use personal data they receive from us for any other purpose.

We may disclose your personal information to

a.comply with relevant laws, regulatory requirements, and to respond to lawful requests, court orders, and legal process;

b.to protect and defend the rights or property of us or third parties, including enforcing agreements, policies, and terms of use;

c in an emergency, including to protect the safety of our employees or any person; or

d.in connection with investigating or preventing fraud.

We may share your personal data for purposes of a business deal, or negotiation of a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, divestiture, joint venture or partnership, or bankruptcy transaction or proceeding.

We also freely use and share aggregated and pseudonymous information for performance and analytics purposes that cannot be used to identify you individually.

CHILDREN

We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through the Sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our Sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.

DATA RETENTION

We retain personal data for as long as necessary to provide functionality and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, the context of our interactions with you or your use of our Sites, actual retention periods can vary significantly.

DATA SECURITY

We use TLS certificates, encryption, data access limitations, anti-virus software, and firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful of security risks when you transmit personal data to us and when you post information in our public forums.

If you would like to report any security issues in any of our products, please fill out the form and required attachments and send it to ZVGREEN Security.

CONTROLLING AND ACCESSING YOUR INFORMATION

You may request that we update or delete/deactivate certain information pertaining to you.

If we cannot remove some personal information, we will let you know why. If you have subscribed to marketing emails, you may stop the delivery by following the unsubscribe instructions contained in the email received.

You also have the right to request how your data is processed and with whom we share it.

Additionally, if you believe certain information ZVGREEN processes about you is inaccurate, you have the right to have this information corrected.

We will endeavor to respond to your request to review the information we have on file for you within 30 days from receiving such request.

If you have questions, comments, or would like to make a request regarding your data or our Statement, past Statements, and data practices, please contact us at jxy@zvgreen.com

If you are not satisfied with our response, you can refer your privacy complaint or dispute to the relevant state or national data protection authority in your jurisdiction.

EFFECTIVE DATE

This Privacy Statement is effective March 1, 2023.